FAQ

Pipers Retreat Kitchen

What do we need to bring?
This is probably the number one question asked! Be sure to read the “amenities” area on the specific vacation rental page for the basic information on what is provided.  Our homes are fully equipped. Kitchens are stocked with the basic cooking tools, coffee pot and microwave. Bed and bath linens are provided. You basically need to bring your own food and clothing. Give us a call if you want to know if a specific item is available but not listed in the amenities such a blender or crab pots, etc. Here is a handy packing list.
 
Boats, Kayaks Any Type of Water Craft
We do not provide any type of water craft. If you see boats or kayaks at the home, they are private property and not for your use. There are boat and kayak rentals at the local marinas.
 
How do we get there and where do we pick up keys to the home?
All you need to do is head straight to the vacation home.  We have a lockbox at the home which holds the keys. A week prior your check in date we will email you the driving directions and lockbox information.
 
Can we get a discount if we clean the vacation rental before leaving?
Our non-refundable cleaning fees are non-negotiable. We hire professional cleaning services to clean our homes to the standards of a first class hotel and per state guidelines. By adhering to these guidelines we can better ensure our guests a safe and hazard free vacation environment. Our cleaners pre-clean prior your arrival to assure your stay will beat your expectations. Although we do ask you for some minimal things to do before leaving, we don’t want you to spend your last day cleaning.
 
What is the “Credit Card Authorization Hold” and how will I know if I’m being charged?
All rentals, regardless to length of stay, require a $500 credit card authorization hold for any additional fees and/or charges mentioned in our Rental Agreement.  The authorization will be processed (1) one week prior to arrival and these funds will be held for (14) fourteen days after your check out date.  We will contact you if charges need to be applied to the credit card authorization hold.
 
Referral Program
Participate in our Referral Program by referring Windermere Hood Canal Vacation Rentals to your friends, family or anyone who you believe may be interested in staying with us. All that is required is your referral must mention “we are referred by your name” and we track the rest. We pay $15 for each booked night and process a reimbursement check to you shortly following guest checkout. We thank you for your business and look forward to your next booking with us.
 
Shellfishing – What to bring with you?
Bring old tennis shoes, rubber boots, or aqua socks to wear on the beach.  Our beaches are full of oysters, the shells are razor sharp and can easily cut, so be careful.  We also suggest you don’t take dogs to the oyster filled beaches because shells cut their pads.  Bring a bucket and a rake to get clams.  On most beaches you can just rake down to the clams since they are close to the surface.  Be sure to fill in your holes.  Bring an oyster shucking knife and a pair of gloves.  Oysters shells are very sharp so you will want to wear gloves when you open them with a knife.  An oyster knife is much different than a regular knife so if you love to eat oysters be sure to bring one along.  Bring beach towels or old towels.  The towels in the houses are for bathing and not the beach.  Don’t forget your shellfish license.  Everyone has to have one even if you are on private property.
 
Have Fun & Enjoy Hood Canal!!